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shipping policy

Shipping Policy – Sukhversha Handmade Jewellery

Shipping & Delivery Information

At Sukhversha Handmade Jewellery, we strive to ensure that your orders are delivered to you in a timely and secure manner. Please review our shipping policy below to understand how we process and deliver your purchases.

Processing Time

  • All orders are processed within 2-5 business days from the date of purchase.
  • Custom or made-to-order jewellery may require additional processing time, which will be communicated at the time of purchase.
  • Orders are not processed or shipped on Sundays and public holidays.

Shipping Charges

  • We offer free shipping on all orders above INR 2,000 within India.
  • For orders below INR 2,000, a standard shipping charge will be applied at checkout.

Estimated Delivery Time

  • Domestic Orders (India): 5-10 business days from the shipping date.
  • Delivery times may vary based on location, courier services, and unforeseen circumstances such as weather or customs delays.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment in real-time.
  • If you experience any issues with tracking your order, please contact our customer support team.

Shipping Partners

  • We partner with trusted courier services such as DTDC, Blue Dart, and India Post for domestic shipments.

Address & Contact Information

  • Please ensure that the shipping address provided at checkout is accurate and complete.
  • We are not responsible for orders delayed or lost due to incorrect shipping details provided by the customer.

Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please reach out to our support team.
  • In case of lost shipments, we will initiate an investigation with the courier and provide further assistance.

Returns Due to Non-Delivery

  • If a package is returned to us due to incorrect address details or non-availability of the recipient, we will attempt to reship it after confirming the address.
  • Additional shipping charges may apply for reshipment.