shipping policy
Shipping Policy – Sukhversha Handmade Jewellery
Shipping & Delivery Information
At Sukhversha Handmade Jewellery, we strive to ensure that your orders are delivered to you in a timely and secure manner. Please review our shipping policy below to understand how we process and deliver your purchases.
Processing Time
- All orders are processed within 2-5 business days from the date of purchase.
- Custom or made-to-order jewellery may require additional processing time, which will be communicated at the time of purchase.
- Orders are not processed or shipped on Sundays and public holidays.
Shipping Charges
- We offer free shipping on all orders above INR 2,000 within India.
- For orders below INR 2,000, a standard shipping charge will be applied at checkout.
Estimated Delivery Time
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Domestic Orders (India): 5-10 business days from the shipping date.
- Delivery times may vary based on location, courier services, and unforeseen circumstances such as weather or customs delays.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment in real-time.
- If you experience any issues with tracking your order, please contact our customer support team.
Shipping Partners
- We partner with trusted courier services such as DTDC, Blue Dart, and India Post for domestic shipments.
Address & Contact Information
- Please ensure that the shipping address provided at checkout is accurate and complete.
- We are not responsible for orders delayed or lost due to incorrect shipping details provided by the customer.
Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please reach out to our support team.
- In case of lost shipments, we will initiate an investigation with the courier and provide further assistance.
Returns Due to Non-Delivery
- If a package is returned to us due to incorrect address details or non-availability of the recipient, we will attempt to reship it after confirming the address.
- Additional shipping charges may apply for reshipment.