FAQ

Frequently Asked Questions (FAQ) – Sukhversha Handmade Jewellery

1. What types of jewellery do you offer?

We specialize in handcrafted Kundan and beaded jewellery that blends traditional artistry with modern elegance.

2. Do you offer customized jewellery?

Yes, we accept custom orders for personalized jewellery. Please contact us via email or WhatsApp to discuss your requirements.

3. How can I place an order?

You can place an order directly through our website www.sukhversha.co.in. Simply browse our collections, add items to your cart, and proceed to checkout.

4. What payment methods do you accept?

We accept major payment methods, including credit/debit cards, UPI, bank transfers, and digital wallets.

5. Do you offer international shipping?

  No, we dont offer international shipping.

6. How long does delivery take?

• Domestic Orders (India): 5-10 business days

7. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number via email or SMS to monitor your shipment.

8. What is your return and exchange policy?

• Returns and exchanges are accepted within 7 days of delivery.
• Jewellery must be unused, unworn, and in its original packaging.
• Customized or sale items cannot be returned or exchanged.

9. What should I do if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us within 48 hours with images, and we will arrange a replacement or refund.

10. How do I care for my jewellery?

To maintain the shine and longevity of your jewellery:

• Store it in an airtight box.
• Keep it away from water, perfumes, and harsh chemicals.
• Clean it gently with a soft cloth.

11. Do you offer wholesale or bulk orders?

Yes, we accept bulk and wholesale orders. Contact us for special pricing and details.

12. How can I contact you for further queries?

You can reach us at:

• Email: support@sukhversha.co.in

Thank you for shopping with Sukhversha Handmade Jewellery!